Privacy Policy

Vedere ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Vedere of 5b Quadrant Courtyard, Quadrant Way, Weybridge, Surrey, KT13 8DR

Collection of Personal Data

We may collect and process the following data about you:

Information that you provide by filling in forms on our site www.vedere.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information [when you enter a competition or promotion sponsored by Vedere, when you report a problem with our site]

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of transactions you carry out through our site and of the fulfilment of your orders.

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

Personal data we collect and store includes names, email address, company, company address, telephone numbers, LinkedIn profiles and conversation history. 

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy 

Where We Store your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It will only be processed by staff operating inside the EU who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored in a secure cloud environment. 

Subprocessors of personal data include: 

  • Dropbox for file storage
  • Salesforce for data information
  • Survey monkey for course feedback
  • Campaign monitor for marketing and service emails
  • Clearbooks for accounting information
  • Paypal for payments processed online

On occasion, we share data with our supplier, PDI, for printing and shipping of training collateral. We do not share your data with any other third parties. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses Made of the Information and Lawful Basis for the Processing of Personal Data

We use information held about you in the following ways:

  • To provide you with information, products or services that you request from us or which we feel may interest you. (Legitimate interest)
  • To carry out our obligations arising from any contracts entered into between you and us. (Contractual fulfilment)
  • To allow you to participate in interactive features of our service, when you choose to do so. (Consent)
  • To notify you about changes to our service. (Legitimate interest)
  • To communicate with you about any issue you raise with us. (Legitimate interest)
  • General mailing list subscription to update you with information on product related offerings and direct marketing .(Consent)

If you are an existing customer, we may contact you by e-mail or telephone with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, we will contact you by electronic means or telephone only if you have consented to this (by completing our online form, you are consenting to being contacted) 

Disclosure of your Information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We will only disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If Vedere or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Vedere, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your Rights

  • The Right to be Informed

You have the right to be provided with clear and transparent information about our data processing. This is provided by this privacy policy and any communications we may send you. 

  • The Right of Access

The Act gives you the free right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be made to This email address is being protected from spambots. You need JavaScript enabled to view it..

  • The Right to Rectifcation

If you believe we hold inaccurate personal information about you, you may excercise your right to correct that data. 

  • The Right to be Forgotten

If we do not have a legal requirement or legitimate reason to continue to hold your personal data, you may request that we delete it. 

  • The right to Object to/Restrict Processing

You may ask us to stop processing your personal data. If you exercise this right, we will still keep the data but not process it any further. 

 

You can exercise the rights at any time by contacting us at 5b Quadrant Courtyard, Quadrant Way, Weybridge, Surrey, KT13 8DR

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Vedere Training Solutions Limited, 5b Quadrant Courtyard, Quadrant Way, Weybridge, KT13 8DR.